Skip to main content
All CollectionsFAQs
How do I cancel my account?
How do I cancel my account?
Martin avatar
Written by Martin
Updated over a week ago

We aim to make every process at Vyzer as simple as possible, including the cancellation of your account.

Before canceling your account, consider downgrading to a more affordable plan.

If you wish to cancel your membership, here's how you can do it:

  1. Log in to your Vyzer account.

  2. Click on "My Account" on the bottom left side of your dashboard.

  3. Select "Billing"

  4. Click on the three dots on the bottom right of the billing section

  5. Here, you will find the "Cancel Membership" button. Click on it.

Upon cancellation, your recurring payments will stop, and your account will switch to a "read-only" status. This means you'll be able to view your data, but won't be able to make any changes.

If you encounter any difficulties or have any questions, feel free to reach us at [email protected]. We're here to help!

Please note that we do not offer refunds for the current billing cycle once the membership is canceled.

We value your feedback and would appreciate any suggestions you might have that could help us improve our service. And remember, if you decide to reactivate your membership at any time, we'll be more than happy to assist you on your investment journey.


Did this answer your question?